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It should proceed to two-factor authentication device enrollment. Once the Duo Device Health install completes, return to the Duo Prompt in your browser.Click it to download the Duo Device Health app installer. When you begin Duo enrollment, either from an emailed enrollment link, an enrollment portal for your organization, or when you log into a Duo-protected application, you'll see a download button within the Duo Universal Prompt.Install during Duo Universal Prompt enrollment Once the Duo Device Health install completes, return to the Duo Prompt and click the Continue button to proceed with enrolling your two-factor authentication device.Run the Duo Device Health app installer, following the on-screen prompts.On Windows the installer is an MSI file, and on macOS the installer is a DMG file. Locate the Duo Device Health application installer in your browser downloads folder.
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When you begin Duo enrollment, either from an emailed enrollment link, an enrollment portal for your organization, or when you log into a Duo-protected application, you'll see a download button within the Duo Prompt.Install during Duo traditional prompt enrollment It's a good idea to go ahead and install Duo Device Health during enrollment so you don't risk having your application login delayed or blocked in the future. Your organization may have enabled an option to offer Duo Device Health installation when you complete first-time enrollment in the Duo traditional prompt or Duo Universal Prompt. If your browser prompts you to allow it to open Duo Device Health app, be sure to grant that permission and to save that setting for the future. The steps for downloading and installing Duo Device Health for the first time during Duo enrollment or authentication differ slightly between the Duo traditional prompt and the Duo Universal Prompt.
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If you do not have administrative rights on your computer or encounter issues installing Duo Device Health, please contact your organization's Duo administrator or Help Desk. Learn what data the Duo Device Health app collects.ĭuo Device Health app installation requires that you have administrator privileges on your computer. It does not erase data, access your personal files, or change your computer settings.
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The Duo Device Health Application is an application installed on your desktop or laptop that performs health checks whenever you access Duo protected applications through the browser-based Duo Universal Prompt or traditional Duo Prompt, ensuring that your computer meets the organization’s security requirements.
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